What services does Huawei provide?
Distribution products: In principle, Huawei provides direct services only for value-added partners (VAPs) and remote technical support and spare parts services for end customers (installers and owners) of VAPs. Huawei services are available in distribution scenarios to provide original manufacturer services for end customers.
How do you dispose of a Huawei energy storage system?
Move the removed batteries to a safe place (an open and safe outdoor place is recommended), and then place the batteries in the fire sand box or salt water. If a Huawei energy storage system (ESS) emits smoke or catches fire, household members should not dispose of the ESS by themselves. Follow the following steps:
How do I contact Huawei residential inverters & ESS?
If you have any questions about Huawei residential inverters and ESSs, contact your installer or call our local service hotline. For local customer service contact information, visit Huawei official website or choose Me > About > Contact Us on the app.
What if a Huawei energy storage system emits smoke or catches fire?
If a Huawei energy storage system (ESS) emits smoke or catches fire, household members should not dispose of the ESS by themselves. Follow the following steps: If batteries emit smoke or catch fires, notify all household members to evacuate immediately.
Does Huawei offer onsite services?
If onsite services are needed, Huawei or its partners can provide paid onsite services. In principle, the extended warranty period must be consecutive with the original standard warranty. Quotation of the extended warranty = Quotation baseline x Number of devices. The following table lists the available standard extended warranty packages.
Does Huawei provide remote support?
By default, Huawei provides remote support. Store the devices according to the requirements in the user manual. Transport the devices from the storage site to the installation site. SmartACUs.
Comprehensive Solutions for Residential and Commercial Energy Storage
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SmartLi-ESM-24020P1 User Manual
This document describes the energy storage module (ESM) SmartLi-ESM-24020P1 in terms of its overview, transportation, storage, installation, cable connection, power-on commissioning, and maintenance. Figures provided in this document are for reference only.
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As a main part of Huawei professional services the product training service which is rely on the hole platform and meet the demand of talent development can help enterprise customers improving their staffs'' professional skills, team capability and performance . Solutions OneNet Solution U-Practice Huawei Academy Online (HAO)
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Only professional electricians are allowed to install and connect electrical devices. The construction of electrical equipment should be carried out in strict accordance with the requirements of the design document. The construction …
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LUNA2000-(97KWH-1H1, 129KWH-2H1, 161KWH-2H1, 200KWH-2H1) Smart String Energy Storage System Guide rapide ... The product warranty does not cover equipment damage caused by failure to follow the storage, transport, installation, ... Kahveltõstuki ruum Nadace Perusta Prostor pro vysokozdvižný vozík Trukkitila 99 Изисквания ...
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